Simon Eye Associates Middletown at 472 East Main Street in Middletown, Delaware

Customer Reviews about Simon Eye Associates Middletown

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  Dr. Gardner is great. He is patient and easy to talk to and understand. The eye exams went well for both of us, I got my glasses. Unfortunately, getting contacts for my husband was totally a different story. When we first walked for our appointments, the receptionist could not find his insurance coverage, and told us we had to pay everything out of pocket. Of course we refused to do that because I called the insurance and made sure it is covered 100% the day before. We asked the receptionist if she can contact the insurance just to double check, she said that was not a part of her job.... it all went down hill from there. My husband got new contacts trails from them, but they were not fitting it right so we had to schedule another short appointment to get new trails. Their schedule was so packed they could not find an appointment that fits his work schedule even though I called a week ahead of time. The choices we were left with were seeing a different doctor, or he had to call off work. It has been three weeks now, my husband could not get an appointment to get new trails. Their contact department was not pleasant to work with at all.
  February 04, 2017

  by Hong Yin Smith

Opening hours Closed now

Tomorrow: 11:00 am — 08:00 pm

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About Simon Eye Associates Middletown in Middletown